Forward Deployed Product Manager, AI Agent

Job Title: Forward Deployed Product Manager, AI Agent Location: Remote About The Role As a Forward Deployed Product Manager, AI Agent, you will create, deploy and optimize AI Agents that transform our customers’ businesses and delight their customers. This highly cross-functional and customer-facing role blends product thinking, a nose for value, and project leadership with senior customer executives. At the end of the day, you own each AI Agent and the outcomes they drive for our customers, and you take that personally. You are a creative, pragmatic problem solver who thrives in fast-paced environments, rolls up your sleeves to build, and excels at turning ambiguity into execution. What We’re Looking For 5+ years of experience in Technology Consulting, Implementations, Product, or Customer Success roles, ideally working closely with AI or LLM first products Hands-on work style – curiosity with a bias for action. You anticipate needs and bottlenecks and deliver with urgency and care. Experience leading complex deployments, owning customer relationships (including senior customer stakeholders), and working cross-functionally Strong technical understanding, systems thinking and exposure to building Agents (not necessarily conversational, personal projects count!) Comfortable working with ambiguity and learning quickly in a dynamic startup environment Passion for AI, automation, and shaping the future of customer experience Bonus Points Background in product management, conversation design or forward deployed engineering roles Experience in a startup or high-growth SaaS environment Familiarity with customer support and contact center operations