Senior Project Manager - Truelogic Software

ABOUT TRUELOGIC

At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.

Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference.

By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future.

JOB SUMMARY

Lead software/IT initiatives in a staff‑augmentation setting—ranging from a single dedicated engagement to multiple concurrent client engagements. Assignments may be part‑time or full‑time, and in some cases you will serve as Project Manager and/or Scrum Master for the team. You’ll orchestrate delivery, align diverse stakeholders (up to C‑level), and drive clarity, predictability, and healthy execution.

What you’ll do

- Initiation & onboarding: set ways of working with clients, confirm expectations and escalation paths, secure access/credentials, and ensure a clean kick‑off.

- Planning & flow: maintain a solid planning cadence (backlog health, capacity awareness, realistic commitments); keep scope/quality/time in balance and reduce waste.

- Delivery management: run Agile ceremonies, uphold Definition of Ready/Done for work items, manage changes/hotfixes, and keep releases on track without disrupting the roadmap.

- Risk & issue handling: identify risks early, communicate impact and trade‑offs, execute recovery plans, and escalate thoughtfully when needed.

- Stakeholders & communication: keep Product, Design, Architecture, QA, and client decision‑makers aligned; communicate changes, dependencies, and outcomes with clarity.

- Team enablement: remove blockers, clarify requirements, foster accountability and continuous improvement across one or more teams.

- Light reporting & hygiene: keep status crisp and ensure time approval/reporting processes don’t become delivery surprises.

What success looks like

- Productivity & efficiency: plans that fit capacity, fewer reworks/surprises, smoother handoffs and releases.

- Requirements health: well‑formed work (clear acceptance criteria, scope understood, realistic estimation) and less churn.

- Predictability: credible commitments, transparent trade‑offs, timely communication when plans need to adapt.

- Stakeholder confidence: consistent, proactive updates and follow‑through that earn trust.

Must‑have

- 5+ years in Project Management for software/IT (web/mobile/AI).

- Hands‑on Agile (Scrum/Kanban) across discovery → MVP → iterative delivery.

- Comfort engaging multiple stakeholders (incl. executives); excellent written and spoken English.

- Proven ability to run kick‑offs, keep plans/requirements healthy, manage changes/hotfixes, and keep teams unblocked.

- Fluency with Jira and Confluence (or similar), and standard collaboration/video tools; familiarity with time approval/reporting processes.

How you work (Soft skills & leadership)

- Initiative & ownership: You anticipate issues, propose options, take responsibility end‑to‑end, and close loops.

- Concise, executive‑ready communication: You get to the point, tailor to the audience, and are comfortable briefing C‑level; you communicate impact, options, and asks, and follow up in writing quickly.

- Escalation that adds value: You escalate with context, quantified impact, and clear options; you drive decisions and closure—not noise.

- Team support & enablement: You unblock, clarify requirements, and create conditions for the team to do their best work; you coach without micromanaging.

- Problem solving & RCA: You lead structured root cause analyses (e.g., 5 Whys, fishbone), derive corrective/preventive actions, and prevent recurrence.

- Value‑add presence: Clients and teammates consistently feel your participation moves the project forward and improves outcomes.

Nice‑to‑have

- Scrum Master certification (CSM/PSM); exposure to SAFe/LeSS.

- Technical background (Dev/QA/DevOps) or strong collaboration track record with Architecture/QA.

- Experience with AI/ML/Data Science projects (e.g., partnering with Data Science/ML Engineering; awareness of MLOps/experimentation, data pipelines, model lifecycle, evaluation/monitoring, analytics/BI; coordinating delivery of ML‑backed or LLM‑enabled features).

- Product Management / Product Owner experience (discovery, prioritization, roadmap shaping, stakeholder alignment).

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