Project Manager, Strategic Initiatives

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. A Brief Overview Implements and evaluates the current process and recommends improvements to ensure the efficiency of business processes. Provides account management support, customer support, project coordination services, service level management, and consulting services to maximize the return on investments. Builds strong client relationships by consistently delivering client interactions that develop trust and show value. Develops and implements business growth strategies. Ensure effective sales, inventory, and financial metrics management. What you will do Meets with managers to discuss objectives and analyze the efficiency and costs of existing business processes. Creates and presents process improvement reports. Oversees the implementation of new business processes. Identifies at-risk accounts and consults with internal partners to assist with the development of action plans to address customer risks and opportunities, and update on progress. Manages all controllable expenses to meet monthly, quarterly, and annual budgets. Develops a cadence of regular, proactive meetings to establish strong connections with key stakeholders, deliver financial and operational reviews and business deliverables, and evaluate new opportunities. Assesses client needs and communicates to leadership propositions for new products and services to grow the base. Conducts regular performance evaluations, and provide constructive feedback to help individuals on their team grow and excel in their roles. Delivers training and support new program implemen...