Sr Services Manager - Contract Performance Mgmt

Job Description Summary GE Vernova’s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. It is a global leader in gas turbines and power plant technologies and services with the industry’s largest installed base. Proven leader with strong financial and commercial acumen, advanced technical expertise in gas turbine maintenance and upgrades, and a track record of successfully planning and executing complex outages. Skilled in stakeholder engagement, customer portfolio management, and delivering impactful presentations. Demonstrates excellent organizational capabilities. Job Description Roles and Responsibilities As the Customer Portfolio Manager, you will: Serve as a local liaison between internal/external organizations and your assigned customer(s) located in Jackson, MS, USA. Own the customer relationship and contribute to the overall business strategy and growth. Develop and own site customer communication plan, coordinate and facilitate regular GE Vernova/Customer meetings reviewing open items, action plans, and review existing and new GE Vernova products/services that could provide value for the customer. Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing mutual benefits. Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable. Be responsible for managing the Outage planning and execution process and processing of Change Orders. Be responsible for customer invoicing, collections, and support GE Vernova internal financial operating metrics. Act as the Customer Advocate within the GE Vernova organization. Provide leadership in owning and driving all emergent/forced outage matters to resolution. Manage safe outage planning and executi...