Senior Account Manager
Scale Army Careers
This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the clientโs time zone.
Executive Partnerships | Hiring Strategy | Client Leadership
We are a high-growth staffing agency building long-term partnerships with scaling companies.
Weโre hiring a Senior Account Manager to serve as the strategic advisor for a portfolio of clients while leading a team responsible for hiring execution.
Youโll work closely with founders, executives, and hiring leaders to help them think through how hiring decisions support their broader business goals.
You will manage 40โ50 client relationships and guide those organizations through critical hiring decisions as they scale.
KEY RESPONSIBILITIES
STRATEGIC CLIENT PARTNERSHIP
You will act as the primary strategic partner for your clients.
Responsibilities include:
- Leading conversations around hiring strategy
- Helping clients prioritize roles when budgets are constrained
- Advising leadership teams on hiring roadmaps
- Conducting executive-level business reviews
- Managing complex client relationships
PORTFOLIO OVERSIGHT
You will oversee the long-term health of your client accounts by:
- Monitoring client engagement and satisfaction
- Forecasting hiring demand across clients
- Identifying risks early
- Supporting renewal and partnership discussions
- Ensuring consistent service quality
TEAM LEADERSHIP
You will manage 2โ3 Account Managers responsible for coordinating hiring searches.
Your responsibilities include:
- Coaching team members on client communication and strategy
- Reviewing account health weekly
- Supporting complex client conversations
- Developing team members into stronger client operators
SKILLS & EXPERIENCE
- 6โ8+ years in staffing, recruiting, or client partnership roles
- Experience working directly with senior c...
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