Sr Analyst, Sales Call Center
CVS Health
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Company: Oak Street Health Title: Senior Analyst, Strategy - Sales Call Center Location: 525 W. Monroe, Chicago IL Oak Street Health®, a part of CVS Health, helps older adults stay healthier and live fuller lives through our 230 centers across 27 states. Our value-based care model helps us consistently deliver better patient experiences and outcomes. As a Senior Analyst, Strategy - Sales Call Center you will play a critical role in supporting our Oak Street Health patients, providers and business by: Role Description : As a Senior Analyst, Strategy in the Sales Call Center, your role will be to provide programmatic support by conducting analyses, owning high visibility reports, and assisting with strategic conversations. As a Senior Analyst, a core skill will also be working cross functionally across teams and communicating with a diverse set of team members and leadership. Core Responsibilities : Drive strategic analyses & develop data-driven insights Build and analyze large-scale datasets to identify trends, connect operational action to financial impact, and surface key insights for improving patient outcomes and engagement Communicate analytical insights clearly across various levels of the organization, from regional leadership to C-suite level executives Own reporting to support workstreams Co-produce reporting structures with business owners that display the highest impact metrics that are most actionable and accessible for end users Maintain high-visibility tools and dashboard to enable field and central leaders to better u...
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