Benefits Specialist - Remote/Work From Home

American Income Life is a global organization focused on helping working individuals and families access reliable protection solutions. With operations across the United States, Canada, New Zealand, and New York (through a wholly owned subsidiary), the company supports thousands of members connected to unions, associations, and professional groups. For more than seven decades, the organization has delivered life, accident, and supplemental health options designed to meet the real-world needs of working households. Team members focus on building trust, offering clear guidance, and supporting clients in the environment that works best for them—often from the comfort of home. What You’ll Do Assist clients with benefit enrollment and eligibility verification Handle inbound calls and respond to service inquiries Return client calls and follow up on outstanding requests Review coverage options and explain solutions in a clear, client-focused way Prepare personalized plans using a guided needs-assessment system Stay current on offerings through ongoing coaching and leadership support What’s Included Full paid training provided 100% remote position Competitive pay structure Weekly compensation with additional bonus opportunities Long-term growth and leadership pathways Comprehensive benefits available after 90 days Emphasis on flexibility and work-life balance