AI Deployment Engineer

About the Team

The Technical Success team is responsible for ensuring developers and enterprises are successful in building scalable production applications with the OpenAI API platform. We guide and support customers to achieve maximum benefits, value, and adoption from deploying our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are looking for a technically savvy and business-minded AI Deployment Engineer to deeply partner with our most strategic and high-impact platform customers, guiding them through application ideation, development, delivery, and scale to accelerate and maximize the value of what they build with our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner for collecting and delivering high fidelity feedback to Product and Research teams.

This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees

In this role, you will:

- Deeply embed with our most strategic platform customers, serving as their technical thought partner in ideating and building novel applications on our API.

- Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value.

- Experiment and prototype solutions with and for your customers.

- Forge and manage relationships with our customers’ leadership and stakeholders to ensure their application’s successful deployment and scale.

- Contribute to our open-source developer and enterprise resources.

- Scale the AI Deployment Engineering function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.

- Validate, synthesize, and deliver high-signal feedback to the Product and Res...