Associate Director, Learning & Development
MSD/Merck
Job Description Our US Ophthalmology team is committed to transforming the lives of patients living with diabetic macular edema (DME) and neovascular age-related macular degeneration (nAMD) with a portfolio of two products in the pipeline. We aspire to achieve this through a relentless commitment to patients, innovation, ensuring access to life‑changing therapies, and collaborating with healthcare systems, governments, and payers to make treatments available to those who need them most. Our focus is on patients, scientific rigor, and flawless execution—bringing breakthrough therapies to those who need them. We are seeking an experienced Associate Director of Ophthalmic Learning & Development to lead the design and execution of end-to-end strategic learning plans for product launches and ongoing commercial learning execution. This leader will define learning strategy, help design launch workshops and curricula, establish measurement frameworks, and partner cross-functionally to ensure learning drives desired business outcomes for our new launch asset in Ophthalmology. Responsibilities: Develop comprehensive, end-to-end strategic learning plans that align with product strategy, commercial objectives, regulatory requirements, and customer needs. Assist design and development of launch workshop curricula and associated learning assets (facilitator guides, participant materials, job aids, e-learning modules, assessments, simulations, and virtual instructor-led content). Define learning pathways for different roles (field sales, medical science liaisons, customer support, market access) and for different phases (pre-launch, launch, post-launch, in-line maintenance). Establish measurement and evaluation frameworks (performance metrics, behavioral indicators, business KPIs) and implement a plan to collect, analyze, and report learning impact. Partner with cross-functional stakeholders — sales and product leadership, commercial training, HR/Talent, Medical, Regulatory, Marke...
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