Director of Customer Success

About Centific Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster. Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets. About Job PUBLIC SECTOR · GOVERNMENT & DEFENSE TECHNOLOGY Director of Customer Success Lead mission-critical customer outcomes, 24/7 network operations, and platform reliability for federal, state, and local government agency clients. Lead Director of Customer Success Lead mission-critical customer outcomes, 24/7 network operations, and platform reliability for federal, state, and local government agency clients. mission-critical customer outcomes, 24/7 network operations, and platform reliability for federal, state, and local government agency clients. ABOUT THE ROLE Mission-driven leadership: Government agencies depend on our platform to deliver citizen services, manage public funds, and maintain operational continuity. Downtime isn't just a commercial risk — it's a mission failure. This Director role unifies ...