Product Owner / Technical Program Manager / Test Manager

Job Title: Product Owner / Technical Program Manager (TPM) / Test Manager Location: Phoenix, AZ (Hybrid) Duration: 12+ Months Job Summary We are seeking a highly experienced Product Owner / Technical Program Manager / Test Manager to lead the delivery of large-scale enterprise platforms within the American Express (AMEX) ecosystem. The ideal candidate will have hands-on experience managing Network, CAS (Customer Authentication Services), and AMP (Access Management Platform), along with a strong background in Agile delivery, program management, and quality assurance. Key Responsibilities Product Ownership & Program Management Act as a Product Owner/TPM/Test Manager, driving end-to-end delivery of enterprise applications Define product vision, roadmap, and backlog, ensuring alignment with business goals Prioritize features based on business value, technical feasibility, and risk Platform Management (AMEX Environment) Manage and oversee platforms related to: Network CAS (Customer Authentication Services) AMP (Access Management Platform) Ensure platform stability, performance, and compliance with enterprise security standards Agile Delivery & Execution Lead Agile/Scrum ceremonies: sprint planning, backlog grooming, stand-ups, and retrospectives Coordinate with cross-functional teams including Development, QA, DevOps, and Business stakeholders Manage dependencies, risks, and ensure timely delivery of milestones Quality Assurance & Testing Define and oversee test strategies, planning, and execution Ensure high-quality releases through effective QA practices and release management Support production issues and continuous improvement initiatives Stakeholder Management & Reporting Track KPIs and provide regular status updates to leadership Communicate effectively with technical and non-technical stakeholders Drive issue resolution and ensure transparency across teams Required Skills & Experience Proven experience as a Product Owner, Technical Program Manager, or Test Manager in enterprise environments Hands-on experience with AMEX platforms (Network, CAS, AMP) Strong understanding of Agile/Scrum methodologies and SDLC processes Experience managing large-scale distributed systems and platform operations Strong background in QA/testing practices, release management, and production support Excellent stakeholder management, communication, and leadership skills Experience with tools such as JIRA, Confluence, ALM, or similar Preferred Qualifications Experience in financial services or payments domain Familiarity with enterprise security and authentication platforms Strong analytical and problem-solving abilities Ideal Candidate Profile 8–15+ years of experience in product/program/test management roles Strong mix of technical, functional, and leadership capabilities Experience working in high-pressure, fast-paced enterprise environments Proven ability to drive large programs and deliver business value