Lead Director - Pricing & Value Strategy and Transformation

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Lead Director - Pricing & Value Strategy and Transformation will play a critical leadership role in reimagining how CVS delivers customer value through its Pricing, Promotion, and Loyalty ecosystem. Reporting to the Executive Director, this role sits at the intersection of strategy, governance, technology, and change leadership. The organization’s mission is to improve customer value perception and consumer engagement by shifting from manual, fragmented decision‑making toward integrated, AI‑enabled platforms that drive stronger outcomes, accuracy, and efficiency. This leader will help define and execute that transformation—connecting strategy to delivery across a highly complex, matrixed environment that includes business leadership, IT (DDAT), and external partners. Success in this role requires strong strategic judgment, executive presence, and the ability to lead through ambiguity while evangelizing change across teams with varying levels of AI maturity. Key Responsibilities Enterprise Strategy & Roadmap Synthesize inputs across Pricing, Promotions, Loyalty, Merchandising, Finance, and Technology into a cohesive, multi‑year Price & Value capability roadmap Translate strategic ambition into sequenced initiatives with clear outcomes, dependencies, and value realization Identify capability gaps and trade‑offs required to move from manual execution toward optimized, platform‑based decisioning AI‑Enabled Transformation Leadership Help shape the organization’s approach to leveraging algorithms, AI/ML, and automati...