Billing Resolution Specialist - 100% Remote in Pacific Time Zone

JOB TITLE: MEDICAL BILLING RESOLUTION SPECIALIST
STATUS: FULL-TIME NON-EXEMPT DIRECT HIRE
LOCATION: REMOTE (MUST BE ABLE TO WORK PACIFIC TIME ZONE/PST HOURS 8AM-5PM PST)
TARGET PAY RATE: $23.00-$26.00 PER HOUR

We’re a fast-growing, fully remote healthcare organization on a mission to improve access to care—and we know our people make that possible. As we expand, we are adding a new role to our leadership team. We are seeking a Medical Billing Resolution Specialist who will be responsible for end-to-end claim resolution to ensure timely, accurate reimbursement and a clear, professional client billing experience.

** NOTE: Must be able to work Pacific Time Zone/PST Hours of 8am-5pm PST **

About Expressable

Expressable is a virtual speech therapy practice on a mission to transform care delivery and expand access to high-quality services, serving thousands of clients since our inception in late 2019. We are passionate advocates of parent-focused intervention. Our e-learning platform contains thousands of home-based learning modules authored by our clinical team, helping SLPs empower caregivers to integrate speech therapy techniques into their child’s daily life and improve outcomes. Our mission is to set a new standard in speech therapy by making every caregiver a champion of their loved one’s success. We envision a world where everyone can fulfill their communication potential.

The Medical Billing Resolution Specialist owns end-to-end claim resolution to ensure timely, accurate reimbursement and a clear, professional client billing experience. This role resolves denied, rejected, and held claims; supports medical necessity and authorization reviews; partners cross-functionally to prevent recurring issues; supports client invoicing during accounts receivable review; and engages directly with clients on escalated billing questions or concerns.

WORK AUTHORIZATION: We are interested in every qualified candidate who is eligible to work in the United States. However, w...