Manager, Business Analysis

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Description The Business Analyst is responsible for identifying business needs, analyzing processes, and translating requirements into clear, actionable solutions that support organizational goals. This role acts as a bridge between business stakeholders and technical teams to ensure that systems, products, and processes deliver measurable business value. The Business Analyst works closely with stakeholders to gather requirements, document business processes, analyze data, and support solution design, testing, and implementation. Key Responsibilities Elicit, analyze, validate, and document business requirements from stakeholders Translate business needs into functional and non‑functional requirements Collaborate with product managers, developers, QA, and business teams Analyze current business processes and identify improvement opportunities Create process flows, use cases, user stories, wireframes, and requirement documents Support solution design and ensure alignment with business objectives Assist with testing activities, user acceptance testing (UAT), and defect resolution Facilitate stakeholder meetings, workshops, and reviews Track requirements throughout the project lifecycle and manage changes Use data analysis and reporting to support decision‑making Ensure solutions meet compliance, security, and quality standards Qualifications Required Qualifications Bachelor’s degree in Business, Information Systems, Computer Science, or a related field Proven experience as a Business Analyst or in a similar analytical role Strong ...