Lead Software Engineer - Commerce Platform

WHO WE ARE

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

YOUR TEAM

You'll lead the small team powering how Heidi grows. Your work shapes the architecture of our billing, payments, and entitlements platform: how the pieces fit together so customers can seamlessly access the products they need. Near-term that means launching usage-based billing, building seat management, and scaling our Stripe integration into global markets. You'll do it with a small group of strong engineers and the latest agentic tooling at your fingertips, where every feature shipped removes friction for customers and fuels the revenue that drives Heidi forward.

WHAT YOU’LL DO

- Lead a small, focused team building Heidi's billing, payments, subscriptions, and entitlements systems; the engine behind how we monetise and scale

- Stay hands-on in the code: ship features, review architecture, and set the technical bar

- Own delivery end-to-end for your team's roadmap, balancing velocity with reliability and operational rigour

- Coach the engineers working with you. Run effective 1:1s on craft and project execution, unblock them, and raise the standard of the work

- Partner with Product, Design, Finance, and Go-to-Market to turn revenue goals into shipped features

- Shape ho...