Outbound Sales Operations Specialist

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is a fast-growing company specializing in AI-driven automation solutions designed to optimize operational workflows for B2B organizations. They focus on improving efficiency across back-office operations, particularly within sales and customer engagement strategies. With a collaborative culture and a strong commitment to leveraging advanced technology, they continue to scale and are seeking a Sales Operations Manager to further develop outbound channels and optimize their sales tech stack.

LOCATION

Fully Remote | 9 AM - 5 PM EST

ROLE OVERVIEW

The Outbound Sales Operations Specialist will build, manage, and optimize outbound sales channels and the overall sales tech stack to support pipeline growth and team performance. This role requires strong experience in B2B sales operations, reporting, and analytics, with a focus on improving efficiency across outreach channels and enabling the sales team with the right tools and processes.

KEY RESPONSIBILITIES

OUTBOUND SALES CHANNELS & TECH STACK MANAGEMENT

- Build and optimize outbound sales channels, including email, phone outreach, and LinkedIn prospecting.

- Implement and maintain a streamlined sales tech stack to support both sales and marketing teams.

- Research and manage platforms and data enrichment tools to ensure accurate and up-to-date lead data.

SALES PROCESS OPTIMIZATION & EXECUTION

- Set up and refine sales processes to ensure alignment and efficiency across all outbound channels.

- Work closely with the sales team to improve outreach strategies and execution using existing tools and systems.

REPORTING & ANALYTICS

- Track and report on key sales metrics, including performance, conversion rates, and pipeline health.

- Use data analysis to ...