Family Services Specialist I/II - Embedded Site

Family Services Specialist I/II This position is for current OKDHS employee's only. This position is located in Tulsa, Oklahoma. Annual Salary: Level I H14A: $37,440.00 + Full State Employee Benefits Level II H14B: $40,248.00 + Full State Employee Benefits Travel is occasional. Must possess a valid driver's license and maintain required car insurance. Days worked will be Monday through Friday, 8:00 AM to 5:00 PM, and will require remote/in-the-field work. Minimum Qualifications: Level I: Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience. Level II: Education and Experience requirements consist of a bachelor’s degree; OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree. OR two (2) years of experience as a Family Services Specialist. Job Responsibilities Demonstrates customer service, flexibility, and organizational skills while working in a fast-paced environment. Assesses the needs of individuals and determine eligibility for SNAP, Child Care and Medical programs. Interviews clients in an office setting, via phone or by telework. Works cases and provides services for individuals and their families. Evaluates the needs of individuals and families and make referrals to appropriate community resources. Compiles data, completes documentation, and enters data electronically to determine client eligibility. Interprets and applies policy and procedures, provides clear documentation of casework, and independently performs complex tasks. Participates in individual and staff conferences. Must attend all mandatory training associated with the position. ___________________________________________________ If you have questions, please contact DHS.Careers@okdhs.org OKDHS is a Fair Chance Employer. This is a position in the Oklahoma Civil Service Announcement Number: 26-JD081 83004351/JR58952