Sales Operations Analyst

WHO IS FLOCK?

Flock is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation.

We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact.

With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you.

THE OPPORTUNITY

At Flock, our ambition is to scale our business to beyond $1B in annual recurring revenue and beyond. To do that will require a sales operations transformation to drive more efficient and potent operations capabilities at scale. Underpinning that transformation is a business built over the past 7 years, grown organically and through acquisition.

We are seeking a detail-oriented Sales Operations Analyst to join our Revenue Operations team. In this role, you will be at the center of supporting Sales and Marketing teams by resolving operations tickets in our Jira queue and maintaining the lead routing framework critical to our business processes. As a trusted partner to stakeholders, you will troubleshoot and resolve routing issues, monitor fallout, and ensure that every lead is handled efficiently and accurately. This P3 individual contributor position is ideal for someone who leverages technical acumen, demonstrates a strong customer-service mindset, and thrives in a fast-paced enviro...