E-commerce Manager

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is a growing organization focused on scaling its online retail presence through strong digital operations, optimized customer experiences, and data-driven decision-making. They are investing in building a high-performing e-commerce function to improve conversion rates, streamline operations, and drive sustained revenue growth.

LOCATION

Fully remote | 9 AM - 5 PM EST

ROLE OVERVIEW

The E-commerce Manager will lead day-to-day online retail operations, including website management, merchandising, optimization, and overall digital customer experience. This is a hands-on role requiring strong expertise in Shopify, UX/UI optimization, and the ability to manage remote teams while driving performance and growth.

KEY RESPONSIBILITIES

E-commerce Operations & Website Management

- Manage day-to-day e-commerce operations, including site maintenance, product launches, and promotional campaigns

- Oversee product catalog management, content updates, and overall site functionality

Website Merchandising & Optimization

- Develop and execute website merchandising strategies to maximize conversion rates and revenue

- Leverage tools such as Fast Simon, Bloomreach, or Searchspring for search optimization, personalization, and merchandising automation

UX/UI & Conversion Rate Optimization

- Optimize user experience (UX) and interface design (UI) through A/B testing, customer research, and data analysis

- Use tools like Hotjar or Microsoft Clarity to analyze user behavior and identify opportunities for improvement

Analytics & Performance Tracking

- Monitor site performance metrics using tools like Google Analytics

- Implement data-driven improvements to enhance user experience and drive revenue growth

Team & Project M...