Community Marketing Manager

ABOUT KOHO

We’re on a mission to make financial services better for every Canadian. That means no hidden fees, no predatory interest rates - just financial products designed to help our users spend smart, save more, and build real wealth. We’re a performance organization with a strong heart: we care deeply about outcomes, and everything ties back to our mission - to financially empower a generation of Canadians.

At KOHO, we’re not your average 9-5. We believe real impact comes from people who are trusted, empowered, and supported to do their best work - without sacrificing their lives to do it. We prioritize work-life integration, not just work-life balance. That means asynchronous collaboration, flexible hours, and a remote-first setup built around autonomy and high trust.

KOHO is entering its next chapter - leaner, smarter, more AI-integrated. We’re building for impact, not bureaucracy. If you thrive in environments that value clarity, ownership, and bold thinking, you’ll fit right in.

About The Role

We’re looking for a Community Marketing Manager to join our team for a role to work remotely based in Canada.

Reporting to the Director, Integrated Marketing, you’re going to be a part of a team that is responsible for the entire marketing funnel for KOHO. The Community Marketing Manager who is equal parts creator and connector, will own our community presence across Reddit, Trustpilot, and all other social channels while building a VIP user program that gives real customers a voice in our product roadmap.

You'll blend creative content production with hands-on community engagement, working closely with both internal resources and an external agency to keep our social feeds fresh, relevant, and on brand.

What You’ll Be Doing

Community Management

- Own and grow KOHO's Reddit community, responding to users and escalating issues to User Success

- Monitor and manage our Trustpilot presence: flag negative reviews, coordinate resolution, and drive review generat...