Senior Insurance Operations Specialist

Netherlands or Germany · Hybrid · Full-time or Part-time

About Eye
Eye Security is providing cybersecurity with embedded cyber insurance solutions for organizations in Europe. Headquartered in the Netherlands, we’re 170 FTEs and growing internationally!

About the Role
You will join the Eye Underwriting insurance team as an early-career professional, supporting the daily operations that keep our insurance business running. Working closely with experienced colleagues, you will get hands-on exposure to policy administration, broker communication, and insurer reporting from day one. This is a unique chance not only to deep dive into the rapidly evolving commercial cyber insurance market, but also to participate in a transformation project where we will further digitise our policy administration and underwriting processes.

This is an ideal entry point for someone early in their career — including dual-study graduates — who wants to grow fast in a dynamic, international scale-up. Learn more: eye.security/team/cyber-insurance http://eye.security/team/cyber-insurance

What You Will Do

Insurance Operations is responsible for all administrative and operational tasks that support underwriting. This includes:

• Policy administration: creating, issuing and updating policies, endorsements, renewals, and client documentation.

• Premium administration: issuing invoices, processing payments, monitoring outstanding premiums, and coordinating with Finance.

• Communication with brokers and clients: sending renewal requests, collecting questionnaires, requesting updates, and providing policy documents.

• Bordereaux & reporting: preparing and submitting monthly bordereaux and other required reports to insurers, ensuring data accuracy and meeting reporting deadlines.

• Compliance: performing UBO checks, storing compliance documentation, and supporting audits.

• Data management: ensuring that client files, documents, questionnaires, and information are complete, accurate, and u...