Service Technician

LearnTastic is a fast-growing online education platform providing accredited continuing-education and compliance courses for professionals across industries-from healthcare and construction to HR and education. With more than 1,000 courses and over a million learners served, LearnTastic is redefining accessible, self-paced learning. Our mission is to make professional development simple, engaging, and impactful-anytime, anywhere. We are looking for a Service Technician responsible for performing preventive maintenance, diagnostics, and repairs on commercial fitness equipment. This role blends mechanical skill, troubleshooting, documentation accuracy, and clear communication. Key Responsibilities: Diagnose and repair mechanical, electrical, and basic software issues on commercial fitness equipment Perform scheduled preventive maintenance, accurately document work performed, parts used, and warranty status Maintain service vehicle inventory and ensure adherence to safety and housekeeping standards Provide repair estimates and coordinate with dispatch or inside sales for parts and quotations Communicate professionally and clearly outlining issues, timelines, and next steps Collaborate with team members and leadership to improve equipment uptime and meet SLAs Qualifications & Experience: Strong mechanical or electro-mechanical aptitude with proficiency using hand and power tools Experience in commercial fitness equipment or similar field service roles preferred Valid driver’s license with a clean driving record Strong troubleshooting and problem-solving skills, with the ability to think creatively in the field Excellent communication skills Reliable, organized, and able to work independently Comfortable with local travel and occasional overnight stays Ability to lift and move heavy equipment as required Basic proficiency with mobile apps, CRM systems, or digital work-order platforms Compensation & Benefits: Competitive pay based on experience within the commercial fitness industry, along with incentive opportunities Auto reimbursement/allowance and expense policy Medical, dental, vision, 401(k) Ongoing technical training and growth pathways (Lead Tech, Supervisor)