Forward Deployment Engineer, Aviation

WHO IS FLOCK?

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation.

We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact.

With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you.

THE OPPORTUNITY

As a Forward Deployment Engineer at Flock Safety, you’ll serve as the technical bridge between our customers, Customer Success, and Engineering teams. You’ll be the first point of technical escalation, diagnosing and resolving complex issues, validating bugs, and ensuring that our core engineering teams can stay focused on product innovation.

This role sits within the engineering organization and blends software engineering, systems integration, and direct customer interaction. You’ll work hands-on with law enforcement and aviation partners, translating technical details into clear, actionable guidance and ensuring our systems run reliably in mission-critical environments.

We’re looking for someone who thrives in dynamic, technical environments, a problem-solver who can balance deep technical troubleshooting with clear communication. Flexibility, curiosity, and composure under pressure are essential, as some on-call support and cross-team coordination are part of the role.

The Skillset

- Bachelor’s degree in Computer Science, Engineering, Aviation Systems, or a related field, or equivalent experience.

- Strong programming and scripting skills in Go, Powershell, or TypeScript

- Experience with flight networking systems (preferred in secure or regulated environments like aviation, law enforcement, or defense).

- Familiarity with cloud infrastructure (AWS, Azure, or GCP) and containerization (Kubernetes, Docker).

- Demonstrated ability to analyze complex technical problems, especially involving hardware/software integration in field environments.

- Excellent communication skills for cross-functional coordination with non-technical aviation stakeholders.

- Strong troubleshooting and problem-solving skills across systems, integrations, and APIs.

- Proficiency in querying and analyzing data (SQL).

- Experience with reporting and visualization tools (Grafana, PowerBI, Tableau)

- Understanding of networking fundamentals (e.g., VPNs, firewalls, routing).

- Prior client-facing or consulting experience in aviation, law enforcement, defense, or critical infrastructure.

- Driven by impact and mission readiness. Able to jump in when customers or field systems need critical support, even outside normal hours.

- Knowledge of aviation drone standards, such as FAA Part 107.

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We prescribe to 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.

The First 30 Days

- Immerse yourself in Flock’s aviation products, compliance requirements, and integration landscape.

- Shadow live drone deployments to understand real-world challenges and system dependencies.

- Begin facilitating onboarding and training for aviation partners with support from senior engineers.

- Identify and document integration templates and repeatable processes for aviation environments.

The First 60 Days

- Independently own deployment onboarding tasks.

- Refine and improve aviation-specific documentation, training, and integration playbooks.

- Optimize data flow and performance tuning for deployed systems.

90 Days & Beyond

- Support a small deployment end-to-end independently

- Develop internal aviation integration guides and toolkits to enable scalable growth.

- Partner with product and compliance teams to influence aviation-specific feature development.

SALARY & EQUITY

In this role, you’ll receive a starting salary between $130,000 and $175,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/trainin