CRM and Sales Operations Manager

CRM and Sales Operations Manager

📍Manchester (Hybrid, up to 2 days WFH) | 💰up to £50k

Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world-class technology.

Join our Sales team and play a key role in optimising processes, enhancing efficiency, and driving data-led decision-making across Spectre https://spectre.uk.com/ and Street.co.uk http://Street.co.uk. With the support of our industry-leading, multi-award-winning technology, you’ll help streamline sales operations, improve reporting, and contribute to the overall success of our commercial teams.

As we continue to scale, we’re looking for a Sales Operations Manager to refine and optimise our sales processes, working closely with our VP of Sales to drive operational excellence. You’ll be responsible for managing and improving our sales tech stack, building and tracking key performance metrics, automating workflows, and ensuring seamless collaboration between sales, marketing, and finance. This role requires strong analytical skills, technical expertise in HubSpot and sales tools, and a proactive approach to process optimisation.

If you love autonomy, are naturally curious, and want to have a genuine impact within a rapidly growing company, we think you’d fit right in!

A BIT ABOUT YOU…

- Strong experience in HubSpot, including optimising backend processes, building reports, and ensuring seamless integrations.

- Skilled in data analysis, reporting, and using insights to improve sales performance and efficiency.

- Experience in building and managing commission plans, sales targets, and KPIs to drive team success.

- Ability to implement automation that streamlines sales operations and reduces friction.

- Proficiency in Google Sheets and Google Slides for data management, reporting, and presentations.

- A confident, proactive team player who works cross-functionally with sales, marketing, and finance teams.

- A structured thinker who can identify inefficiencies and implement data-backed solutions.

HERE’S WHAT YOU CAN EXPECT TO BE WORKING ON AS A SALES OPERATIONS MANAGER AT STREET GROUP

- Enhancing system efficiencies, maintaining integrations, and ensuring the sales team can operate seamlessly.

- Creating insightful dashboards and reports within HubSpot to support data-driven decision-making.

- Identifying bottlenecks, implementing automation, and streamlining workflows to improve efficiency.

- Developing, tracking, and optimising commission structures to align with performance goals.

- Establishing key sales metrics and continuously monitoring performance to drive success.

- Working closely with sales, marketing, and finance to align strategies and improve operational effectiveness.

- Continuously refining processes and tech stack to support a growing sales function.

Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and are about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application!

WHO ARE STREET GROUP?

We’re an award-winning PropTech business based in Manchester, founded in 2015 by brother and sister duo, Tom & Heather Staff. Most of us have personal experience of how painful moving can be, and Tom and Heather saw an opportunity to change this: utilising technology, as well as our incredibly talented team, to improve the industry for everyone.

Our products, Street.co.uk http://Street.co.uk and Spectre form a powerful duo, working harmoniously together to transform an agent’s job. From securing more leads and winning new instructions to streamlining business operations and growing market share, our products are supercharging 1,000s of agencies across the UK.

Back in 2015, our co-Founder, Tom Staff, spent his evenings building Spectre v1.0. He’d seen first-hand an opportunity to automate the very manual process of winning new business for estate agents. Spectre https://spectre.uk.com/ is now our multi award-winning, instruction generation tool, generating an average return on investment for them of over 3000%!

WHY JOIN STREET GROUP?

🏠 Hybrid-working - you can work from home up to 2 days per week
🏖️ Guilt-Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!)
💪 Joining a culture that supports your development and encourages growth
📚 £500 yearly L&D budget for your career development
🎂 Your birthday on us - we pay, you stay away
🙋 ‘Give something back’ - 2 paid days volunteering on us
👶 Enhanced maternity, paternity & adoption pay
🧠 Mental health & well-being support via Health Assured
🧘 Regular well-being initiatives
🕒 Flexible working