Engineering Manager, Canvas

ABOUT ZAPIER

We're humans who simply think computers should do more work.

At Zapier https://zapier.com/about, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI https://zapier.com/ai. Our mission is to make automation work for everyone by delivering products that delight our customers https://zapier.com/customer-stories. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success https://zapier.com/zapconnect, and as they grow, so will you.

AI AT ZAPIER

We build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here — that’s great! We just ask that you use them responsibly and transparently.

Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process — and when not to.

Hi there!

Zapier has made automation work for everyone — and now, that includes some of the world's biggest companies! Our Enterprise customers value automation and need tools that offer scale, control, visibility, and trust.

We're looking for an Engineering Manager to lead our Canvas team within Zapier's Enterprise Zone. This team owns critical platform infrastructure that enables visibility, dependency mapping, and collaborative management of automation assets at enterprise scale. You'll lead a team building the foundational layers that power enterprise observability, governance, and self-healing capabilities across our product. Our mission includes:

- Building scalable platform infrastructure that enables automation-as-code and unlocks enterprise-grade visibility and management capabilities

- Creating tools for dependency mapping, observability, and collaborative workspace management

- Leveraging AI to surface high-quality signal and oversight for enterprise accounts, enabling proactive management and self-healing capabilities

- Enabling enterprise customers to manage complex automation ecosystems with confidence and control

ABOUT YOU

- You have deep customer empathy and thrive in solving real enterprise problems. You understand that enterprise customers want reliable, proven solutions that work seamlessly with their existing tools. You know when to innovate and when to adopt established patterns that enterprise buyers expect and trust. You bring energy and a problem-solving mindset, eager to dig into customer problems and figure them out while respecting enterprise constraints.

- You are an effective team builder and a skilled engineering leader. This isn't your first rodeo. You have at least two years of experience managing cross-functional teams of engineers comprising frontend, full stack, and backend disciplines. You know how to hire, train, and develop engineers from all backgrounds. You understand the benefits of building a diverse and inclusive engineering team.

- Champion of Platform Thinking and Scalability. You've led teams building foundational platforms that unlock capabilities across an organization, not just individual features. You understand the difference between building a tool and building a platform. You know how to balance long-term platform investments with delivering incremental value, and you can articulate the business case for both to stakeholders.

- You're experienced with distributed systems and backend infrastructure. While you appreciate great UX, you're excited about the backend and infrastructure work that makes enterprise-scale products possible. You've built or managed teams building APIs, configuration layers, or infrastructure that multiple teams depend on. You understand what it takes to build systems that are reliable, performant, and scalable.

- You're a collaborator and advocate for your team. You leverage your strong communication skills to align on a shared vision and strategy with your Product and Design partners, stakeholders, and peer teams. You know how to play the game—smiling and accepting when politics get weird, but also knowing when and how to push back constructively. You actively seek input from stakeholders and integrate their feedback into decision-making processes. Your transparent communication style fosters trust and alignment across teams, and your ability to build relationships leads to successful project outcomes and a cohesive team dynamic.

- You've shipped production code and you know what great code looks like. You contribute to design discussions, review code, and establish quality standards for your team. You utilize key metrics to monitor your team's health, performance, and quality output. A solid grasp of engineering fundamentals is essential, along with practical understanding of software development practices and trade-offs between tec