Account Executive at Grateful

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Job Title: Account Executive at Grateful

Salary: £45,000–£50,000

Company Description: Grateful - VC-backed fintech SaaS for hospitality

Job Description:
Join a high-growth startup reinventing gratuity management. As a 360 Account Executive, you will own the full sales cycle from prospecting to closing, targeting independent operators and enterprise groups. With new UK tipping legislation driving urgent demand, you'll sell a mission-critical compliance and financial toolset to a massive, underserved market.

Location: London, UK

Why this role is remarkable:

- Exceptional timing with the Employment (Allocation of Tips) Act 2023 making Grateful's compliance solution a non-negotiable necessity for every UK operator.

- Join a proven winner that bootstrapped to profitability and grew 400% YoY before raising a £1.5M seed round from Calculus Capital.

- High-earning potential with a 16% commission on outbound deals and a team that achieved 100% quota attainment in 2025.

What you will do:

- Drive full-cycle sales from self-sourced outbound prospecting using Clay and Lemlist to final negotiation and closing.

- Execute a sophisticated sales methodology, applying SPICED for SMB velocity and layering in MEDDICC for complex multi-site enterprise deals.

- Maintain rigorous CRM hygiene in HubSpot to ensure accurate forecasting while collaborating directly with the founding team on market strategy.

The ideal candidate:

- 3–5 years of experience in a closing B2B SaaS role, specifically within HR, payroll, or workforce management technology sectors.

- Proven track record of high-volume pipeline generation and full ownership of the sales cycle wit...