Analyst, Enterprise Resiliency

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Business Continuity Analyst role will be responsible for implementing CVS Health’s Enterprise Resiliency strategy to ensure continuous improvement of the Business Continuity program across dedicated service lines. The individual will work closely with business leaders to coordinate all Business Continuity functions including but not limited to Business Impact Analyses (BIAs), risk assessments, Business Continuity Plan (BCP) development, Site Incident Management plan development, maintenance, and exercising. The role will support business units during times of crisis and interface with additional shared service partners as needed during business disruptions. The position reports to the Manager of Business Continuity. The ideal candidate will possess excellent customer service skills, analytical skills, written and verbal communication skills. Responsibilities include: Work with department leaders to develop Business Impact Analyses, risk assessments, risk mitigation solutions, and BCPs to ensure business units can continue to manage critical business functions, satisfy regulatory obligations, and maintain compliance with client contracts. Collaborate with business unit leaders to identify gaps and address deficiencies in recovery strategies to enhance contingency plans. Facilitate the development of Site Incident Management plans and exercises. Support significant events in various size and scale of impact (hurricane, social unrest, pandemic) by supporting business units during large scale crisis events. Develop...