Billing Operations Analyst

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. The Accounts Receivable (AR) Billing Analyst will play a key role in the company's financial operations by managing all aspects of the billing cycle. This includes creating and distributing invoices and resolving billing disputes. The ideal candidate will have hands-on experience with NetSuite, a strong understanding of Salesforce, and a high proficiency in Microsoft Excel. This role requires strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment. Essential Responsibilities : Generate and issue accurate invoices to customers in a timely manner using NetSuite. Process and apply customer payments, reconcile discrepancies, and support accounts receivable collections aging processes. Work closely with the sales team to maintain billing accuracy, using Salesforce to track customer accounts and sales orders. Reconcile billing data and reports, leveraging advanced Excel functions (e.g., pivot tables, VLOOKUPs) to analyze data and identify trends. Communicate with the accounts receivable collections team to resolve billing inquiries, payment discrepancies, and collections issues. Assist with month-end and year-end close processes, including preparing and analyzing financial reports related to accounts receivable. Collaborate with other departments to improve b...