Business Operations Manager, Cashalo

JOIN THE TILT TEAM

At Tilt, we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond credit scores, using over 250 real-time financial signals to recognize real potential. With millions of customers worldwide, we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward.

THE OPPORTUNITY: BUSINESS OPERATIONS MANAGER, CASHALO

We're hiring a Business Operations Manager to own the operational backbone of Cashalo, Tilt's Philippines lending business. This role sits at the intersection of operations, strategy, and emerging technology — driving high-impact initiatives, building data-driven insights, and deploying AI-powered workflows that unlock capacity across the business.

This is a high-visibility, hands-on role with direct exposure to senior leaders and the opportunity to shape how the company operates at scale.

This is a hybrid role based in Manila, requiring you to be based in the office 2-3 days/week.

HOW YOU'LL MAKE AN IMPACT

- Lead cross-functional initiatives that improve quality, reduce operational defects, and increase scalability across the business.

- Build and maintain reporting rhythms and dashboards that give leadership real-time visibility into CS health, KPIs, and emerging risks.

- Translate operational data and ad-hoc analyses into structured, actionable recommendations that drive leadership-level decision-making.

- Step into the company's highest-priority, most ambiguous problems — structuring the issue, forming a clear point of view, and driving execution through to resolution.

- Design and deploy AI-powered workflows that reduce manual work, improve decision velocity, and unlock team capacity across functions.

- Partner with functional leads to identify high-value AI use cases and build the enablement infrastructure that makes adoption stick.

WHY YOU'RE A GREA...