Business Systems Analyst Leader

Job Description Summary Provide day-to-day configuration and administrative support for supply chain tools. Guide users through access requests and ticket submission processes and serve as a primary point of contact for escalations. Act as a liaison between business needs and IT systems, driving efficiency, integration, and user adoption. Serve as a central point of contact for supply chain operations, collaborating with cross-functional stakeholders to identify and address performance gaps, mitigate risks, and drive continuous improvement opportunities. Job Description Essential Responsibilities: Develop a strong understanding of supply chain tools, including but not limited to Oscar, SAP, MTA, Supplier Connect, RFQ, Tungsten, CTSI, and Smartsheet. Support new supply chain users by guiding them through the access request process. Set up supply chain requirements for new projects in Oscar. Maintain and update supply chain user and project information in Oscar, including changes to buyers, sourcing, logistics, and notification contacts. Partner with the Digital team to identify opportunities to improve and simplify existing tools. Prepare standard work instructions for key tool functionalities. Collaborate with Digital, Analytics, and IT teams to enhance data quality, automation, and reporting capabilities. Serve as a supply chain subject matter expert in business reviews, Kaizen events, and transformation initiatives. Manage the execution of multiple interdependent initiatives, ensuring alignment with business priorities and resource constraints. Support change management and stakeholder communications to enable sustainable implementation of improvements. Qualifications/Requirements Bachelor’s degree in Science, Computer Science, Supply Chain Management, Operations Management, Business, or a related field; or equivalent experience. Minimum of 2 years of experience in business ERP/system solutions, supply chain operations, operations management, or a related role, wi...