Client Benefits - Senior Analyst

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As a Sr Analyst, Client Benefits (BRM), you will captain the strategic documentation and deployment of our clients’ prescription benefit plan designs. The BRM position affords you the opportunity to gain valuable leadership experience through managing project teams. You will be seen as a client problem-solver and will bring innovative solutions to high-profile clients. Primary Duties and Responsibilities: Defining and Documenting Requirements with Clients and Account Managers Consulting with account teams on proposed solutions to meet objectives and goals including financial and member experience Researching and analyzing impacts for consideration of requirements or errors and providing direction on adjudication setups and solution to configuration and quality teams for mitigation Cross functional project support to improve benefits requirements process Mentorship of colleagues within Benefits and Clinical Operations You will accomplish this by: Building relationships with key client partners through a consultative approach to understand client benefit plan design needs Translating client needs and requirements to internal CVS Health teams such as Benefits Coding and Quality Analysis Facilitating internal and external meetings and presentations to provide status updates and make decisions relative to client benefit setup Your success will be driven by exceeding client satisfaction score targets as well as working towards reduced service warranty payments to clients. Your healthcare industry knowledge in the areas o...