Client Operations Analyst

At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Reporting to our Senior Project Manager Director you will be part of an incredible and collaborative team, where you can grow and contribute your knowledge. We are looking for a Client Operations Analyst who will be responsible for:

- Ensure that clients' needs are met.

- Manage the project process, including controlling schedules, budgets and deliveries.

- Ensuring the quality of deliveries, following client goals and Jellyfish standards.

- Combine practical execution and daily leadership.

- Communicate with company partners on project teams in the service of daily delivery

Qualifications

- Advanced/Fluent English (client and team are based in the USA).

- Solid knowledge of the fundamentals of project management.

- Experience using task, time and resource management tools (MS Project, Smartsheet, Wrike or...