Clinical Team Lead - Behavioral Health – Ohio Rise – Must reside in Ohio

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The Team Lead provides ongoing communication and updates to leadership and contributes and participates in team meetings. The Team Lead role encompasses the following (not an all-inclusive list): The Team Lead is accountable to leadership to support the day-to-day operations of the team. This position has no supervisory oversight of staff, but requires a solid understanding of the workflows, policies, and procedures to ensure the team is producing at a successful level. The Team Lead supports the onboarding of new staff as well as quality monitoring, assignment triage and leading projects as assigned. The Team Lead is a single point and first line of contact for staff for clinical issues. Promote cooperation and team building between all department members Serve as a resource to team members Serve as a content model expert and mentor to the team regarding practice standard, quality of interventions, problem resolution and critical thinking Ensure adherence to plan sponsor performance targets Develop, implement, and support program policies and procedures Utilize critical thinking skills to raise the level of team’s performance Mentor the team; monitoring and providing feedback regarding performance relative to best practices Act as a role model for the Aetna values, particularly regarding company policies on confidentiality Communicate effectively with a variety of audiences Well organized and able to prioritize tasks Support a positive work environment that promotes the concept of teamwork Support to Supervisors ...