About the role We’re hiring a Senior Design Engineer to own some of the most important surfaces in Citizen: notifications, core UX, and the live, real‑time safety loops that keep people coming back every day. This is an in‑person role in our New York office, at the intersection of product, design, and engineering: you think […]
ROLE OVERVIEW Customer Experience Specialists serve as the primary point of contact for support across a range of Citizen stakeholders, including enterprise customers, paid subscribers, app users, video creators, and external partners. In this role, you will deliver high-quality support that ensures a consistent and positive customer experience. This position requires strong judgment, the ability
Customer Experience Specialist at Citizen — New York City Read More »
About Citizen Citizen is the No. 1 public safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate burning buildings, deterred school buses
Accounting Manager at Citizen — New York City Read More »
Overview Citizen is seeking a Director of Mission Control to lead the real-time distribution of 20,000+ daily safety incidents to millions of users when it matters the most. Each day, our 24/7 analyst team processes and disseminates information from police and fire radio communications to generate Citizen incidents that can notify hundreds of thousands of
Senior Manager of Mission Control at Citizen — New York City Read More »