Customer Marketing Manager

ABOUT BASETEN

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $300M Series E https://www.baseten.co/blog/announcing-baseten-s-300m-series-e/, backed by investors including BOND, IVP, Spark Capital, Greylock, and Conviction. Join us and help build the platform engineers turn to to ship AI products.

THE ROLE

We're looking for a Customer Marketing Manager who can own the full customer evidence motion at Baseten: building the systems that capture customer stories, running the co-marketing programs that amplify them, and developing the channels and assets that get those stories in front of the right people.

Our customers are ML engineers and AI teams deploying serious workloads — and the stories they tell about what they've built matter. We've earned trust with some of the most demanding technical teams in the industry, and this role exists to turn that trust into evidence.

RESPONSIBILITIES

Co-Marketing Execution

- Serve as the DRI for every customer co-marketing launch end to end — managing timelines, coordinating internal and external stakeholders, and driving the process from first outreach to final publication

- Own the single source of truth for what's in flight across all customer co-marketing activity

- Coordinate with design, social, and sales to ensure every asset is built, approved, and distributed correctly

Customer Evidence & Asset Library

- Own the customer evidence library: written case studies, video stories, customer quote repository, logo library, and sales snippets ensuring all assets stay current and are tagged and accessible for sales and marketing use

- Run the monthly operating rhythm: new logo additi...