Customer Success Manager

ABOUT COMPA

Compa is a venture-backed AI startup revolutionizing the future of compensation.

In a dynamic job market with hiring challenges, accountability, and the rise of AI, companies need the best data to stay ahead of industry changes, competition, and costs. Compa has developed the premier real-time compensation data platform, delivering top-tier compensation intelligence to leading enterprise teams.

Compa is a compensation intelligence company built to augment enterprise compensation teams in the era of AI.

Our customers include the world’s biggest companies: NVIDIA, Stripe, DoorDash, Open AI, TMobile, Moderna, Workday, Ulta, Target, and more.

Locations:

Compa headquarters are located in Irvine, California, with growing sites in Denver, Colorado and San Francisco, California. We’re a collaborative, curious, and driven team that values transparency, ownership, and continuous learning and prioritizing in person work where possible.

The Role:

We are seeking a Customer Success Manager to partner with our largest enterprise customers to increase adoption, usage, and long-term value from our AI Agents products. Acting as a trusted advisor, you will build deep, strategic relationships, develop customer playbooks, and design tailored success strategies that help customers get the most out of Compa data and agents capabilities. You’ll proactively own the success of our newest, leading-edge AI Agents product, working directly with Compa’s top enterprise customers to drive product use at scale. Success in this role is measured by increased product adoption, expanded use cases, and ensuring customers can clearly realize and articulate the value of our AI Agents products.

KEY RESPONSIBILITIES

Accelerate Agents Customer Onboarding & Time-to-Value

- Lead fast, structured onboarding to get customers live quickly and confidently using AI Agents.

- Drive early expansion by ensuring customers activate additional agents, use cases, and workflows within the first p...