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Customer Support Specialist

Everai

🌍 Asia 🏠 Remote ⏱ Part-time πŸ’Ό Mid-level πŸ—“ 2 weeks ago

OUR VISION & PRODUCTS

πŸš€ EverAI β€” Building the Future of AI Companionship

One of the Top 15 Largest & Fastest-Growing AI Companies in the World

50 Million Users in 2 years β€” Help Us Reach 100M first, 500M next

At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products β€” we're creating entirely new categories.

Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard β€” an internal AI designed to ensure everything we build is safe, ethical, and human-first.

And we’re only just getting started!

OUR TEAM

We are an enthusiastic, passionate and hardworking team of β‰ˆ 75 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.

Alexis Soulopoulos [CEO]

β€’ 10+ years in Tech Executive Leadership

β€’ Co-Founder Mad Paws Holdings (from 0 to IPO)

β€’ Forbes 30 under 30 + Deloitte TechFast50 ’22 & β€˜23

Michael Monin [Co-founder & CTO]

β€’ 10+ years as CTO / COO (web2/web3), 1+ year in AI/LLM

β€’ Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)

Thomas Lacroix [Co-founder & CMO]

β€’ 8+ years in Customer Acquisition & E-commerce Growth

β€’ Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)

Maruša Fasano [CFO/Legal]

β€’ 25+ years in Finance, Strategy, M&A

β€’ Ex-CFO/M&A @Curatible (exited to Blackstone)

β€’ Ex-President of the Board @SotremoSA (exited)

β€’ Co-founder/CFO @SoftOne (exited)

YOUR ROLE

As a Customer Support Specialist, you will be the first point of contact for our customers, ensuring they have an exceptional experience with EverAI. You will help onboard, support, and build strong relationships with customers, assisting them with inquiries, resolving issues, and advocating for their needs. Your role is crucial in driving customer s...

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