Director, Culture Transformation

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Role Overview The Director, Culture Transformation is accountable for bringing The Kyndryl Way to life across the enterprise, embedding how we engage ( Restless, Empathetic, Devoted ) and how we organize ourselves, our work, and our decisions ( Flat, Fast, Focused ) into the way Kyndryls lead, work, and deliver for customers. This role partners directly with senior leaders to translate Kyndryl’s leadership behaviors into observable actions, operating rhythms, and systems that drive growth, accountability, inclusion, and customer obsession. The role activates the enterprise culture agenda through the behaviors, systems, and symbols that shape day-to-day experience, and is accountable for executing Kyndryl’s engagement action plan as well as for continually evolving the culture program across the organization. Key Responsibilities Strategy & Enterprise Alignment Define and execute Kyndryl’s culture transformation in alignment with business strategy and The Kyndryl Way. Ensure consistent understanding and application of leadership behaviors across geographies and business units. Act as a thought partner to executives on culture, leadership effectiveness, and organizational health. Define and evolve culture framework (behaviors, systems, symbols narratives), enterprise-wide priorities Build tools: engagement methods, manager kits, activation guides Implement Strategy with practical actions Provide insights: engagement data, attrition signals, culture metrics Enable business: coach leaders, support activation across markets/functions Change, Adoption & Integration Design and lead large‑scale change initiatives that embed cu...