Executive Director - Clinical Program Operations

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The Executive Director, Clinical Program Operations is a transformative leader responsible for setting and executing enterprise strategy across a dynamic portfolio of clinical programs—including Medication Therapy Management (MTM), Pharmacy Advisor, and Safety & Quality Management (SQM)—at a time of significant industry evolution. As The Centers for Medicare & Medicaid Services’ (CMS) program requirements and regulations continue to evolve, this executive will architect and deliver scalable, value-driven business models across these programs to sustain growth, operational excellence, and best-in-class clinical outcomes. The Executive Director is accountable for program operations with oversight on growing annual operating expense of $53M+ and revenue stream of $210M+ as well as quality, innovation, and execution on client commitments and partnership. The Executive Director owns the MTM Product’s maintenance and value growth as well as people leadership across a diverse operations team. The team is focused on delivery of multi-dimensional counseling and medication therapy enhancements that promote health outcomes for the members we serve. The Executive Director will lead a large team of 200-250 total colleagues. The leadership team is made up of four Senior Managers (two reporting as directs), three Managers, three Professional Support Pharmacists, and nine Supervisors. MTM is a required and high-touch Medicare program, also adopted by some Commercial clients, expected to grow significantly in 2027. This leader wil...