Implementation Associate - PNW

Yondr creates phone-free spaces for artists, educators, organizations and individuals around the world. Our mission is to create spaces where genuine connection, focus, and creativity can flourish in the absence of technology. 

Yondr’s business segments span numerous industries, primarily across education and live events. Yondr supports schools through cell phone-free programs. Our education programs facilitate the successful implementation of phone-free school environments by providing administrators and teachers with education, training, and development resources, along with all necessary equipment. In addition, Yondr supports top artists in music and comedy by creating phone-free shows, allowing performers and audience members to enjoy live performances without the distraction of phones.

The Yondr Implementation Associate is important in supporting the Partner Success Managers responsible for ensuring customer success during the post-sales customer journey. To succeed in this role, you must be highly organized, relationship-oriented, and laser-focused on delivering exceptional customer experiences. You will be accountable for successfully implementing the Yondr program and offering continued top-notch guidance and programming that will guarantee customer success..

DUTIES & RESPONSIBILITES:

- Virtually support new school accounts to facilitate the implementation process, including onboarding, product/program setup, training, and customization to meet their specific requirements.

- Partner with schools on Yondr policy/protocol creation.

- Effectively communicate with school administrators, teaching staff, and parent communities through engaging presentations and written and virtual communication sources.

- Serve as a point of contact to school partners in support of assigned Education Program Specialist

- Participate in the delivery of on-site services as necessary.

- Contribute to the design and delivery of Yondr school programming, projects, or reso...