Lead, AI Deployment Manager

ABOUT THE TEAM

The AI Deployment Management (ADM) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.

Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs.

By helping customers move from experimentation to production, the ADM team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work.

ABOUT THE ROLE

We are looking for a Lead, ADM to lead a team responsible for enabling enterprise customers to successfully deploy and adopt OpenAI products in the Enterprise.

This role combines technical leadership, customer enablement, and people management. You will build and develop a team of AI Deployment Managers while shaping scalable enablement programs that help organizations operationalize frontier AI technologies across our existing and emerging product suite.

You will work closely with Sales, Technical Success, and Product teams to ensure customers are equipped with the knowledge, tools, and best practices needed to successfully deploy OpenAI products across their organizations.

This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

IN THIS ROLE YOU'LL:

LEAD CUSTOMER ENABLEMENT

- Own the technical enablement strategy for OpenAI’s products, including ChatGPT Enterprise, Codex, Agents, and APIs

- Lead customer training and services across the full lifecycle—from onboarding to expansion and long-term adoption

- Design and deliver high-impact engagements including enterprise onboarding, developer workshops, executive briefings, and technical bootcamps

- Drive customer activation, sustained usage, and ...