Lead Engineer 1 - Service Engineering

Job Description Summary Service Engineer supporting GE Vernova’s solar customers and be a hands on technical leader responsible for resolving complex solar inverter / storage issues. You will lead technical problem solving, root cause analysis, and implementation of corrective and preventive actions for customer and field issues. Acts as the technical authority for service engineering activities. Work closely with product engineering and cross functional teams to drive issue resolution, ensures high quality, timely customer support and service response, drive continuous improvement in product reliability and technical excellence. Job Description Essential Responsibilities Act as the Lead Technical Engineer for solar inverter service issues, owning problem resolution from initial diagnosis through closure. Perform hands-on troubleshooting and root cause analysis of complex inverter failures using field data, logs, measurements, and schematics. Lead technical investigations for recurring and critical field issues; define and validate corrective and preventive actions. Provide technical direction and mentoring to service engineers, enabling faster and more effective issue resolution. Configure and customize inverter parameters and system settings to meet project and site‑specific requirements. Interface with product engineering, BOP, controls, firmware, and component teams to resolve system‑level technical issues. Participate in lab, factory, and field testing to validate service fixes, design changes, and product improvements. Serve as the technical representative in customer meetings, service reviews, and technical discussions. Support on‑site and remote field activities including commissioning, troubleshooting, and performance optimization. Document technical findings, root cause analysis, and lessons learned, drive closure through structured tracking. Ensure service engineering activities comply with safety, quality, and engineering standards. Drive continuous impr...