Manager, Technical Account Management - Eastern Region

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: As a Manager of the Technical Account Management (TAM) team, you will lead a high-performing team of Technical Account Managers who partner with CrowdStrike customers across North America and LATAM to ensure they are fully protected and empowered to stop breaches. You will be responsible for building, developing, and retaining a strong technical team within a rapidly growing and evolving organization. In this role, you will serve as a strategic leader and customer advocate — deeply understanding customer challenges, driving measurable success outcomes, and partnering closely with Sales to execute a shared vision for the Americas and LATAM regions. A key dimension of this role is your close collaboration with the Program Manager, Digital Success, helping to align TAM-led customer engagement with CrowdStrike's broader digital customer experience strategy. Together, you will ensure that TAM interactions and scaled digital programs work in concert to accelerate customer adoption, retention, and expansion. *This position is open to candidates located in the Central or Eastern time zone. What You'll Do: ...