Mid Market Customer Activation Manager | Bill Pay Specialist

ABOUT RAMP

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

ABOUT THE ROLE

Mid-Market Bill Pay & Procurement Specialist Customer Activation Managers own the activation and expansion of existing Mid-Market customers using Ramp's Bill Pay and Procurement products. You'll partner with Mid-Market customers (typically companies with 100 to 999 employees and $50M to $100M in annual revenue) to drive adoption of Ramp's AP Automation and Procurement tools across their organization. As a member of this growing team, you'll help shape Ramp's Mid-Market expansion motion for Bill Pay & Procurement and play a direct role in accelerating customer adoption and business impact.

WHAT YOU'LL DO

- Become an expert in Ramp's Bill Pay and Procurement capabilities, including integrations, vendor onboarding, approval routing, purchase requests, invoice processing, and policy configuration

- Own a book of ~100 Mid-Market expansion opportunities and ensure customers are fully onboarded within 90 days and approximately five calls, with clear objectives, timelines, and action items throughout

- Work with customers to d...