NAM Sales Operations Lead Specialist

Job Description Summary The NAM Sales Operations Lead Specialist is a key position providing centralized leadership and support for the coordination, harmonization and support of Sales processes, methods, tools, best practices and KPIs. This role will be responsible for leading the sales operations, enabling & partnering with Sales leads and Key Account Managers, Finance and other functions to drive orders & sales performance as well as supporting the Commercial Excellence leader to drive other commercial activities & improvements (e.g. Sales Incentives Compensation). Job Description Essential Responsibilities: Assists the Sales Performance Team in the region with their day to day tasks. Day to day interaction with and support the region and Comm Ops colleagues. Coordinates the Monthly Pipeline Review process and preparation of the related consolidations. Prepares monthly, quarterly and yearly sales/commercial performance reporting for the Leadership. Implement & Coordinate key Sales Management Processes & Tools for the SalesForce. Provide supplemental 2nd level CRM user support for Champions (Key Users). Training of Regional Sales Operations Managers in the Regions. Other tasks as directed by Management. Support Monthly Pipeline Reviews and Op Rhythm Ensure Monthly reporting to Sales Force (SFDC) management and Leadership on Order Intake performance analysis via Monthly Pipeline Reviews. Contribute towards relevant Op Rhythm Business Reviews. Ensure the implementation of ad-hoc sales performance analyses for SalesForce Management. Monitor/drive data accuracy and quality in SPEAK, provide suggestions to SPEAK Champions community for improvement. Analyze regional performance through SalesForce Non-Financial KPIs. Support the design, development, implementation and coordination key sales management processes & tools for the sales force (Sales Efficiency Models, Key Account Plans, Segment Reviews, Sales Performance KPIs, CRM Data Quality Templates, etc.). Provide consi...