Network Specialist

Network Specialist About Us Step into the wild world of OneDayOnly – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy shoppers getting our daily dose every 24 hours. We're not fussy – if the price is right and the quality checks out, we're selling it. That's what makes us the go-to for both the smart buyer and the eager seller. Toss in the urgency of our deals, and boom, success happens quicker than you can blink. So, jump in, where FOMO meets killer deals, and let's turn every day into a retail party! About You You’re a network and infrastructure specialist who lives and breathes connectivity. With broad expertise across enterprise networking platforms - including Ubiquiti UniFi, Cisco, HP Aruba, Sophos, and Fortinet - you don’t just maintain networks - you architect them for peak performance and reliability. You understand that in a fast-paced e-commerce environment, network downtime isn’t an option, and you proactively monitor, optimize, and secure our infrastructure to keep business flowing seamlessly. Your technical prowess spans both networking and server infrastructure. Whether you’re troubleshooting a connectivity issue, deploying new access points, migrating servers between cloud and on-premises environments, or implementing advanced security protocols, you approach each challenge methodically and efficiently. You thrive on staying current with emerging technologies and take pride in building robust, scalable infrastructure that supports our growing business needs. Responsibilities Network Design and Deployment Analyze business and technical requirements to design and establish optimal network infrastructure Install, configure, and deploy network hardware including access points, managed switches, security gateways, and firewalls across platforms such as Ubiquiti UniFi, HP Aruba, Sophos, and Fortinet Plan and execute network expansion projects to support organizational growth Design and implement both wired and wireless network solutions that ensure seamless connectivity across all office locations Performance Monitoring and Management Continuously monitor network performance using platform management tools (UniFi Controller, HP Aruba Central, and equivalent) as well as broader infrastructure monitoring solutions Optimize network configurations for maximum speed, reliability, and efficiency Manage bandwidth allocation and server capacity to meet user demand Conduct regular performance assessments and implement improvements proactively Generate and analyze network performance reports to identify trends and potential issues Troubleshooting and Maintenance Perform comprehensive diagnostics to identify and resolve network connectivity issues Ensure high availability and minimal service interruption through proactive maintenance Respond promptly to network incidents and implement effective solutions Coordinate firmware updates and patches for all network equipment Maintain network uptime and reliability standards aligned with business objectives Security Implementation Implement, monitor, and evaluate network security protocols and measures Configure and manage firewalls, web filter policies, SSLVPN, IPSEC tunnels, SD-WAN, and secure access controls across multi-site environments Conduct regular security audits and vulnerability assessments Respond to security incidents and implement preventative measures Ensure compliance with data protection regulations and company security policies Server and Infrastructure Administration Install, configure, and maintain Windows Server environments (2012 through 2025), including upgrades, patch management, and performance tuning Manage Active Directory, Group Policy, and DHCP across the organisation Oversee virtualisation platforms including Proxmox, VMware, and Microsoft Azure, including cloud-to-on-premises migrations Manage endpoint deployment and software distribution using Microsoft SCCM/Endpoint Configuration Manager Administer Microsoft 365 and Google Workspace environments, including user provisioning, group management, and collaboration tooling Plan and execute server migration and infrastructure refresh projects, including physical server relocations and cloud-to-on-premises transitions Manage and monitor backup solutions to ensure data integrity and business continuity ISP Relations and Management Serve as the primary point of contact for Internet Service Provider relationships Negotiate service level agreements and manage ISP performance expectations Troubleshoot ISP connectivity issues and coordinate resolution efforts Evaluate ISP services and recommend optimizations or changes as needed Manage failover solutions and backup connectivity options Documentation and Standards Maintain comprehensive and accurate documentation of network configurations, topologies, and policies Document standard operating procedures for network operations and troubleshooting Create and update network diagrams and asset inventories Ensure all changes are properly documented and communicated to relevant stakeholders Equipment and Software Management Install and configure network equipment and software, including end-user networking accessories Manage the lifecycle of network hardware, coordinating upgrades and replacements Ensure proper inventory management of all network-related assets Evaluate new networking technologies and make recommendations for adoption User Support and Training Provide technical support to end-users for network connectivity issues Train staff on secure network usage and best practices Collaborate with the IT team to resolve cross-functional technical challenges Communicate network changes, maintenance windows, and updates effectively to users Continuous Improvement Stay current with enterprise networking and infrastructure platform updates, including Ubiquiti UniFi, Cisco, HP Aruba, Microsoft, and virtualisation technologies Participate in ongoing professional development and industry training Research and recommend emerging network technologies that could benefit the organization Contribute to IT strategy discussions with insights on network infrastructure needs Experience and Qualifications Degree or diploma in Information Technology, Computer Science, Network Engineering, or a related field is preferred, but relevant experience will be considered Minimum 3–5 years of hands-on experience managing enterprise network infrastructure, including switches, firewalls, access points, and VPN solutions across platforms such as Ubiquiti UniFi, Cisco, HP Aruba, Sophos, or Fortinet (required) Proven experience in designing, deploying, and managing enterprise-level wired and wireless networks Strong knowledge of network protocols (TCP/IP, DNS, DHCP, VLANs, routing, switching) Experience with network security implementation including firewalls, VPNs, and access controls Demonstrated ability to troubleshoot complex network issues efficiently Experience managing ISP relationships and coordinating connectivity solutions Excellent problem-solving skills and the ability to work independently Strong communication and interpersonal skills with the ability to explain technical concepts to non-technical users Project management capabilities with experience delivering network projects on time and within scope Certifications such as CompTIA A+, CompTIA Network+, Microsoft 365 Certified: Endpoint Administrator Associate, Ubiquiti Certified Professional, CCNA, CCNP or equivalent are highly advantageous Hands-on experience with Windows Server administration, Active Directory, Group Policy, DHCP, and virtualisation platforms (Proxmox, VMware, Azure) Knowledge of network monitoring and management tools Experience with documentation and maintaining technical records Ability to work in a fast-paced e-commerce environment where uptime is critical Assertive, proactive, and innovative approach to network management Strong work ethic and commitment to operational excellence Values Challenge Accepted : We are the company's reliable foundation. We own every issue from start to finish, remain calm under pressure, and are relentless in our pursuit of solutions that ensure business continuity. Solve Smart : We look beyond the immediate fix to find the root cause. We leverage automation, foresight, and strategic planning to build resilient systems and eliminate problems before they impact the business. Character Counts : We are trusted guardians of the company’s systems and information. We operate with absolute integrity, communicate with transparency, and handle all matters with the discretion and confidentiality our role demands. Customer Obsessed : We succeed when our colleagues succeed. We listen with empathy, communicate clearly and jargon-free, and dedicate ourselves to providing timely and effective solutions that empower our colleagues to do their best work. Seriously Unserious : We take our work, but not ourselves, too seriously. We use positivity and patience to make technology less intimidating for everyone, while supporting each other as a team through every challenge.