People Operations Manager | Philippines

WHO ARE HEIDI?

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across ANZ, the USA, UK, Canada, and Europe, partnering with major health systems

We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?

WHAT YOU’LL DO:

- Own and run end-to-end People Operations within the Philippines, ensuring our people processes, policies, and systems scale smoothly as Heidi grows

- Manage core People Ops functions including onboarding, offboarding, employee lifecycle changes, and people data accuracy across Philippines region

- Own and continuously improve our People systems and tools (e.g. HRIS, people platforms), ensuring efficient workflows, clean data, and a seamless employee experience

- Apply in-depth knowledge of Philippine labour laws and legislation collaborating with Legal and Finance to maintain full regulatory compliance.

- Partner with leads to help their teams grow, through clear role design, pathways, feedback mechanisms, and growth conversations.

- Collaborate cross-functionally with teams such as IT, People Tech, Finance, and Legal to deliver smooth employee experiences, system integrations, and operational improvements

- Act as a trusted point of contact for employees, providing clear, empathetic guidance on peo...