PMO Project Manager

Location: Middletown, PA Position Type: Mostly Remote Hybrid Schedule: Onsite as needed Contract Length: 1 year + possible extensions Position Overview: This role is responsible for leading and delivering multiple IT projects of varying complexity, ensuring alignment with established project management standards and successful outcomes across the full project lifecycle. The position requires strong collaboration with cross-functional teams, stakeholders, and vendors to drive scope definition, execution, and continuous improvement. Duties: Manages and coordinates the activities of internal and/or external staff involved in multiple IT projects of varying complexity. Develops and maintains project plans and other artifacts as required using PTC or other established project management standards, procedures, templates, and methodologies. Coordinates with business owners and other analysts to define and refine the project scope. Performs project management duties through the entire project lifecycle, including initiating, planning, executing, monitoring and controlling, and closing. Conducts lessons learned sessions during and after projects to identify recommendations for improvement. Develops and maintains a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients. Required Qualifications: 5+ years of experience in project management, leading projects of varying size and complexity with expertise across integration, scope, schedule, cost, communication, vendor, and risk management Preferred Qualifications: Project Management Professional (PMP) certification Experience with ServiceNow, including Idea, Project, and Demand modules Experience with enterprise business solutions, specifically SAP projects Knowledge of ITIL / IT Service Management (ITSM) practices and methodologies