Presales Engineer

Job Summary:

Convey is seeking a motivated and technically skilled Presales Engineer to support our sales efforts in the utility sector and other regulated industries. In this role, you’ll help bring our SaaS solutions to life for prospective customers by delivering compelling product demonstrations, configuring solutions to fit client needs, and supporting the technical aspects of the sales cycle. This is an ideal opportunity for someone who enjoys problem-solving, translating business needs into technical solutions, and who is experienced at working cross-functionally with sales, product, and marketing teams. You’ll gain exposure to complex enterprise deals while building expertise in cloud communications and compliance-driven platforms.

Key Responsibilities:

· Product Demonstrations: Deliver clear, engaging, and tailored demonstrations of our SaaS platform, showcasing how our solutions address client pain points and business goals.

· Technical Sales Support: Participate in sales meetings to provide technical insight and assist in addressing customer questions about product capabilities, architecture, and integration.

· Pre-Sales Solution Configuration: Assist in designing and configuring solution components based on customer requirements, ensuring alignment with Convey’s capabilities.

· Technical Documentation: Support the creation of documentation such as proposals, product overviews, and basic technical collateral used in the sales process.

· Customer Feedback Gathering: Document feedback and observations from client interactions and share them with the product and engineering teams to support product improvement.

· Competitive Awareness: Maintain general awareness of competitive products and assist the team in identifying how our offering stands out in key areas.

· Team Collaboration: Work closely with Enterprise Sales Executives, VP of Pre-Sales Engineering, and the broader sales team to support ongoing deals and improve internal processes.

· Learni...