Product Manager, Health Systems

HOWDY, WE’RE HEIDI 👋

“The AI startup growing faster than Canva”

That’s what the Financial Review called us. In 18 months, we supported over 73 million patient visits and become one of the fastest-growing companies in the world.

We pivoted from broad healthcare AI to building Earth’s finest AI Care Partner. Today, we support over 2 million patient sessions weekly across 116 countries and over 110 languages. Hundreds of thousands of clinicians use Heidi to complete documentation.

Our mission is simple: strengthen the human connection at the heart of healthcare.

We’ve found product-market fit with individual clinicians through our freemium medical scribe, transforming unstructured clinical visits into structured text artefacts. Clinicians and organizations quite like it. Now, we embark upon consuming more than just documentation. Every new job a clinician delegates to Heidi makes patients feel more attended to, cleans up health system logjams, and lets clinicians be clinicians again.

That’s where you come in.

THE ROLE

We're looking for a Product Manager who owns a portfolio of health system accounts and builds product that works in their environments. You are accountable for both the product and the revenue it generates.

You will be embedded with health systems across the Americas, working alongside a commercial partner. You go on-site, observe clinical workflows, map what you see against Heidi's capabilities, and make build-vs-configure trade-offs. What you build for one account should make the next deployment faster; over time, deployment problems become configuration problems.

You will partner closely with Heidi's Americas commercial team and core engineering teams. You need the activation energy to break down doors with customers and the product instinct to know when a shortcut today will cost three deployments tomorrow.

We don't care about logos; the traditional insignia of competence. We'll evaluate senior well-credentialed candidates and young, hungr...